Saturday, December 26, 2009

Xbox 360 Repair: 5 Key Tips in Finding a Valuable Service

By Eric Frey

If your Xbox 360 has been acting up lately, chances are that you are doing everything you can to try and get it patched up and working again as soon as possible. After all, Master Chief can't destroy Halo without his trusty controller wielding friend. To help you get your Xbox back in working order, you'll need to find a safe and reliable Xbox 360 repair service. Here are five key tips to think about.

1. Credibility: The first thing to consider when searching for a legitimate Xbox 360 repair service is credibility. You should feel assured that whatever service you choose is going to bring your system back to you in prime condition. One option is to look online to see what locations you have nearby in your area. Or, you can ask around and see what credible shops people may advise going to. A recommended course of action is to scour different gaming forums or chat rooms to see what other Xbox 360 users recommend. More than likely you are not the only one encountering your problem, and there are many who would be more than willing to help out.

2. Service longevity: Try to research a business that has been around the block for a while. Relying on newer businesses can be a risky situation, as you do not know whether they are safe for your console, or that they even have enough knowledge to be repairing systems. The longevity of the business is directly proportional to their credibility as a repair service; they must be doing something right to have stayed in business so long.

3. Affordability: One of the major reasons for people avoiding sending their precious consoles to Microsoft in a neat little box is the simple factor of cost. If you were to send your Xbox into Microsoft, you can easily expect to pay around $150 even for the most straight-forward of problems. If you don't have a warranty, prepare for battle stations. Take the time to look around and see what alternative companies and services offer in regards to price.

4. Efficiency: Waiting a lifetime in order to receive your console back to you repaired is not an ideal thing. In the time that they take to repair it, you may as well have tried to repair it yourself (which most of us aren't capable of doing). Finding a company that will return your system promptly is vital. There's only so long before that urge to play Bioshock becomes destructive to your health. Don't be afraid to ask different services how long it will take to fix your system.

5. Customer relations: A helpful customer service can make a frustrating situation much more manageable. Dealing with an impersonal company that is continents away is not the way to go. You want to deal with a company that will take care of you, be reachable at most hours of the day, as well as give you tangible help with your questions. Legitimate services will be more than willing to cater to all of your questions and needs.

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